Warranty and Repair

Every new Vitruvian Horse bridle is covered by our original owner lifetime warranty against defects in materials or workmanship.  Products must be registered within 30 days of purchase.

This warranty is limited to repair and replacement of the bridle or bridle part and does not cover direct, indirect, consequential, incidental, or any other type of damage resulting from the use of the product. This warranty does not cover fire, theft, missing bridle parts, intentional breakage, modification or customization of the finished bridle, or damage during the assembly of a bridle. Warranty coverage on bridles does not extend to any custom work or components added to the bridles.

Equestrio Style Ltd reserves the right to determine whether to repair or replace any Vitruvian Horse Product covered by this warranty and the right to replace any discontinued models with comparable models when necessary.

Colors and components may vary between original and replacement parts.

The original owner warranty against defects in materials and workmanship applies all bridles purchased from 2023 onwards. Should breakage occur outside of warranty coverage (when it’s not the result of material defects or workmanship), a repair can usually be made for a fee.

 

 

For more information about our repairs pricing, please contact us sales@equestrio.co.nz